Zendesk
Customer Support
  • support
  • ticketing
  • help

A simple help desk support service to ensure productive agents and satisfied customers.

Description

Provide the best customer service experience to your customers through Zendesk. With its support for 40+ languages make your customers and agents feel at home while working. Your customers can communicate using any channel be it web, Facebook, Twitter or any other social app. Add conditional and customized fields to your tickets to reach out to the heart of the customer. Use built-in macros to address standard requests effortlessly. Your agents can easily access the tools to collaborate with other teams and solve the case faster. Zendesk can adapt to your needs, create customized workflows, personal ticket views and much more. The tickets created in Zendesk automatically sync with Integry.

App Capabilities

Time to take your customer services to whole new level. Using our integrations add the ability to your app to

  • Create tickets through Zendesk
  • Receive and send messages and emails
  • Create users
  • Attach files to tickets and much more

Triggers

A trigger is an event which starts from an app and can then send data to other apps. For example: if the app is a task management app then a trigger can be Task Created. We can then add another step like Push Message to Slack Channel or Create Google Calendar Event; both these steps will be triggered after the Task Created trigger.

New Ticket

Actions

An action is a step we can execute on the corresponding app. For example: in a task manager, an action can be to Create Task or Update Task. An action cannot be the first step in an integration, and it is started by Integry on another platform. For example, an integration could be to Create Tasks (an action on receiving app) from Slack Messages (trigger).

Create Ticket

Request an App

Don’t see a web app you need? We’re constantly adding new ones to Integry.

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Add your App

Do you have your app and APIs setup? Add yourself to Integry, define your triggers and actions and let others connect to you.

Create your app

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