Freshdesk
Customer Support
  • tickets
  • customer
  • support
  • help desk

An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster

Description

Freshdesk by Freshworks is a cloud-based helpdesk software which streamlines customer conversations across channels like email, social media, phone and chat. With a powerful suite of intuitive features, it makes it easy for teams to ensure a great support experience for customers. Freshdesk is used today by over 150,000 customers across industries, including Bridgestone, HP, Harvard University and DHL.

App Capabilities

Freshdesk adds powerful customer support services to other apps. So using our integrations add the ability to your to

  • Create tickets through Freshdesk
  • Manage companies
  • Create contacts and much more

Actions

An action is a step we execute on the corresponding app. For example: In a task manager, an action can be to Create Task or Update Task. An action cannot be the first step in an integration, and it is started by Integry on another platform. For example, an integration could be to Create Tasks (an action on receiving app) from Slack Messages (trigger).

Create Company

Creates a new company

Create Contact

Creates a new contact

Create Ticket

Creates a new ticket

Create Time Entry

Creates a new time entry

Delete Agent

Deletes an existing agent

Delete Company

Deletes an existing company

Delete Contact

Deletes an existing contact

Delete Ticket

Deletes an existing ticket

Delete Time Entry

Deletes an existing time entry

Update Company

Updates an existing company

Update Contact

Updates an existing contact

Update Ticket

Updates an existing ticket

Update time entry

Updates an existing time entry

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