Snappy
Customer Support
  • customer
  • email tickets
  • knowledge base
  • response

Deliver better customer service. Email ticketing, knowledge base, and support widget to support your growing customer base.

Description

Snappy is an alternative to the traditional helpdesk software. It comes with a fast and straightforward email ticketing system that saves your time and effort. Track performances using custom reports and use the inbuilt responses and be more efficient. Lower the burden from your customer support team and create your own customer self-help through Snappy's built-in knowledge base. Snappy supports widget that lets your customers contact easily, insert knowledge base articles in your tickets. Merge, reply or tag to multiple tickets at once. Build your FAQs page in no time and customize it. Give your customer support team and processes a new shape. The tickets created automatically sync with Integry. 

App Capabilities

Strengthen your customer support team and say goodbye to the traditional helpdesk software through Snappy. Using our integrations add the ability to your app to

  • Create tickets in Snappy
  • Create notes
  • Assign a ticket and much more

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