App Details - Integry

Snappy

Sales

customer
email tickets
knowledge base
response

Deliver better customer service. Email ticketing, knowledge base, and support widget to support your growing customer base.

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Description

Snappy is an alternative to the traditional helpdesk software. It comes with a fast and straightforward email ticketing system that saves your time and effort. Track performances using custom reports and use the inbuilt responses and be more efficient. Lower the burden from your customer support team and create your own customer self-help through Snappy's built-in knowledge base. Snappy supports widget that lets your customers contact easily, insert knowledge base articles in your tickets. Merge, reply or tag to multiple tickets at once. Build your FAQs page in no time and customize it. Give your customer support team and processes a new shape. The tickets created automatically sync with Integry.

App Capabilities

Strengthen your customer support team and say goodbye to the traditional helpdesk software through Snappy. Using our integrations add the ability to your app to

Create tickets in Snappy

Actions

An action is a step we execute on the corresponding app. For example: In a task manager, an action can be to Create Task or Update Task. An action cannot be the first step in an integration, and it is started by Integry on another platform. For example, an integration could be to Create Tasks (an action on receiving app) from Slack Messages (trigger).

Create Ticket

Creates a new ticket

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