Supportbee
Customer Support
  • customer
  • tickets
  • support

SupportBee's ticketing system helps your team collaborate on customer support tickets. Easy to setup and use so everyone in your company can get involved

Description

SupportBee is an easy to use email ticketing and team collaboration platform. Manage your customer support emails from all departments at one place. Assign tickets to the respective agent, attach files to outgoing emails and even merge tickets from one customer into single email thread. You can create tickets on behalf of your customers and style your emails with HTML email rendering options. Automate your workflows, and label your tickets according to priority. Personalize your replies and reach out to the hearts of your customers. The tickets created automatically sync with Integry.

App Capabilities

Manage your customers query at one place and help them with personalized content. Using integrations you can add the ability to your app to

  • Create tickets through SupportBee
  • Create replies and comments
  • New customer replies and much more  

Actions

An action is a step we can execute on the corresponding app. For example: in a task manager, an action can be to Create Task or Update Task. An action cannot be the first step in an integration, and it is started by Integry on another platform. For example, an integration could be to Create Tasks (an action on receiving app) from Slack Messages (trigger).

Create Ticket

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Add your App

Do you have your app and APIs setup? Add yourself to Integry, define your triggers and actions and let others connect to you.

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